rrtex2023@gmail.com

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+91 9597638901

Terms and Condition

Welcome to RR TEX, proudly operating under our manufacturing unit located in Namakkal, Tamil Nadu. We’re delighted to have you as a valued customer. By accessing our website, purchasing our products, or engaging with our services, you agree to the terms outlined below.

1. General Terms

1.1 Acceptance of Terms

By using our services, you agree to abide by these Terms and Conditions. If you do not agree, please discontinue the use of our services.

1.2 Modification of Terms

RR TEX reserves the right to update or modify these Terms & Conditions at any time. Changes will be updated on our website, and continued use of our services implies acceptance of the revised terms.

2. Products and Pricing

2.1 Product Availability

All products listed are subject to availability. While we strive to ensure stock accuracy, certain products may become unavailable without prior notice.

2.2 Pricing

All prices are listed in INR (Indian Rupees) and are subject to change without notice based on material cost, production, and market factors.

2.3 Discounts & Offers

Promotional offers, discounts, and seasonal pricing may be provided from time to time. All offers are subject to eligibility, validity dates, and may be modified or withdrawn without notice.

3. Orders & Payment

3.1 Order Process

To place an order, select products and complete the checkout process. You will receive an order confirmation upon successful placement.

3.2 Payment Methods

RR TEX accepts multiple secure payment options including UPI, Net Banking, Debit/Credit Cards, and other approved digital payment modes. All payments must be completed before dispatch.

3.3 Order Cancellation

Orders once confirmed may not be cancelled. For exceptions, please contact us immediately, and we will assist based on order status.

4. Shipping & Delivery

4.1 Shipping

Products will be shipped based on delivery location and chosen logistics service. Shipping rates and delivery timelines vary by destination.

4.2 Tracking

Once shipped, customers will receive tracking details to monitor order status.

4.3 Delays

RR TEX is not responsible for delays caused by logistics partners, weather conditions, transport issues, or other factors beyond our control.

5. Returns & Refunds

5.1 Quality Assurance

If you receive a damaged, defective, or incorrect product, notify us within 3–5 days of delivery for replacement or resolution.

5.2 Non-Returnable Items

Custom-made, tailored, or bulk-order items are non-returnable unless damaged or incorrect.

5.3 Refunds

Eligible refunds will be processed to the original payment method within 5–7 business days after return approval.

6. Privacy & Security

6.1 Data Protection

We value your privacy. Personal information shared with RR TEX will be used only for order processing, support, and business communication purposes.

6.2 Secure Transactions

Payments are processed via encrypted and secure payment gateways to ensure data protection.

7. Website Usage

7.1 Proper Use

You agree to use our website for lawful purposes and not disrupt or misuse any services or systems.

7.2 Intellectual Property

All logos, product images, designs, website content, and brand assets belong to RR TEX. Unauthorized copying or use is strictly prohibited.

8. Limitation of Liability

RR TEX shall not be liable for any direct or indirect damages resulting from product usage, website access, or service interactions.

9. Governing Law

These terms are governed by the laws of Tamil Nadu, India, and any disputes shall fall under relevant jurisdictional authorities.

10. Contact Information

For inquiries, orders, or support, contact us:

πŸ“ Registered Address:
4/169-1, EKATTUR, ELLANDAIKUTTAI, Kumarapalayam, E Kattur,
Namakkal, Tamil Nadu – 638008

🏭 Factory Address:
RR TEX, 28/1, Anagoor Main Road, Komarapalayam
Namakkal – 638183

πŸ“ž Phone:
+91 95976 38901
+91 98943 28901

πŸ“§ Email:
rrtex2023@gmail.com

Thank you for choosing RR TEX.
We look forward to being a trusted partner in quality textiles and manufacturing excellence.

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